People-Centred Care

We respect and celebrate the diversity of the people who use our services.

That’s why we’re committed to ensuring that these services are accessible to all members of the community.

We are committed to treating all people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and are committed to identifying, preventing and removing barriers to accessibility.

For more information on how we are putting this commitment into action, please read our Accessibility Policy below.

We aspire to always treat each other with respect and empathy, and we seek understanding to build collaboration.

As an organization, we are committed to ensuring that our staff, clients, customers and their families will not face discrimination of any kind including race, colour, ancestry, citizenship/nationality, ethnic origin or place of origin, language, creed, religion, political belief, age, gender, gender identity, gender expression or gender-determined characteristics, family, marital (including same-sex partnership) status, disability or perceived disability, source of income, social condition, employment status, health status, literacy level or geography.

We are committed to reducing cultural and gender stigma by openly celebrating our diversity as an organization and by providing our employees with training and education programs to orient them to the principles of people-centred care and ethics.