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People-Centred Care

Providing Respectful and
Responsive Care for All

At Dynacare, people are central to everything we do. That’s because we believe our staff, customers and clients deserve to be treated with integrity, inclusion and relevance – not just sometimes, but always.

Read the Dynacare Dignity for Everyone Policy


We respect and celebrate the diversity of the people who use our services.

That’s why we’re committed to ensuring that these services are accessible to all members of the community.

We are committed to treating all people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and are committed to identifying, preventing and removing barriers to accessibility.

For more information on how we are putting this commitment into action, please read our Accessibility Policy below.

View Policy

Acknowledgement of Systemic Racism

We will always be vocal advocates for those who feel they do not have a voice and we will foster equality, inclusivity and respect.

We are committed to raising awareness of the systemic inequities and barriers facing Indigenous, Black and other Racialized people.

As a workplace, we want to reflect and represent the rich and diverse Canadian communities we work in. As an organization, we strive to take meaningful action to support positive change and progress in the communities we serve.

Dynacare recognizes and celebrates Black History Month, International Women’s Day, Pride Month, National Indigenous History Month, National Day for Truth and Reconciliation and other observances.

Cultural and
Gender Sensitivity

We aspire to always treat each other with respect and empathy, and we seek understanding to build collaboration.

As an organization, we are committed to ensuring that our staff, clients, customers and their families will not face discrimination of any kind including race, colour, ancestry, citizenship/nationality, ethnic origin or place of origin, language, creed, religion, political belief, age, gender, gender identity, gender expression or gender-determined characteristics, family, marital (including same-sex partnership) status, disability or perceived disability, source of income, social condition, employment status, health status, literacy level or geography.

We are committed to reducing cultural and gender stigma by openly celebrating our diversity as an organization and by providing our employees with training and education programs to orient them to the principles of people-centred care and ethics.


Contact us

Contact the Dynacare Customer Accessibility Team if you have questions, concerns, or feedback about our accessibility practices.

You can also reach out to request written information be sent to you, or other forms of communication, be made accessible.

Contact us