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Genetic Counselling Services

Focused on Better Outcomes
for your Patients

With Dynacare as your partner in genetic partner, you can focus on treating your patients, optimizing their care and creating efficiencies for your practice.

To refer a patient, access forms here

Dynacare Genetic Counsellors are Here to Help

With the growth of genetic testing, clinicians are called on to play a greater role in patient education, individual risk assessment, and informed consent. Dynacare genetic counsellors are here to help meet these needs.

National Access

Coast-to-coast access to certified genetic counsellors for clients who have questions and concerns about family history or diagnoses, but may not meet the criteria or want to wait for consultations at hospital-based programs.

Convenient Virtual Consult

Telephone or video counselling formats available for patients from the comfort of their home.

Multilingual Services

Services available in English and French plus live translation services for 200+ languages.

Rapid Time Frame

Time from referral receipt to consultation:

  • Urgent sessions available within 24 - 48 hours.
  • Standard session time frame: 1‑2 weeks.

Your Partner in Genetic Counselling

With more than 25 years of experience in genetic counselling, Dynacare offers the largest commercial network of genetic counsellors in Canada. We provide a broad range of counselling services including those for prenatal, infertility, hereditary cancer care, neurology and hematology.

Prenatal/Fertility Neurology Oncology/Hereditary Cancer Hematology Pharmacogenomics
Prenatal/Fertility

Prenatal/Fertility Genetic Counselling

1 in 6 couples in Canada struggle with fertility.*

Reproductive genetic counseling can help patients better understand reproductive risks that may be related to a genetic cause.

It can also help patients better understand fertility challenges, infertility or abnormal prenatal genetic screening results.

Neurology

Neurology Genetic Counselling

Approximately 10% of Canadians are affected by neurological disorders.*

Common neurological diseases, including epilepsy, Alzheimer’s, Parkinson’s, Huntington’s, and ALS, affect millions of people worldwide. While environmental factors and lifestyle choices can contribute to the development of these diseases, genetics can also play a significant role. Understanding the role of genetics in neurological diseases can provide insights into their causes, prevention, and treatment.

Oncology/Hereditary Cancer

Oncology/Hereditary Cancer Genetic Counselling

Approximately 5.2.% of the world’s population carries a significant hemoglobin variant1

Hereditary cancer counseling is commonly indicated for those with a family history of breast, ovarian or colorectal cancer (especially at an early age), or patients who have a family member with a previously identified hereditary cancer mutation.

Hematology

Hematology Genetic Counselling

Approximately 1 in 4 Ontarians may be at risk of having a child with a clinically significant blood disorder.

Dynacare genetic counselling services support community-based primary and specialty care providers who diagnose and manage patients at risk of some of the most common single gene disorders such as hemoglobinopathies and thalassemias. These conditions are more common in certain ethnic groups, such as Asian, Mediterranean, African, Middle Eastern, Caribbean and South/Central American.

Pharmacogenomics

Pharmacogenomics Genetic Counselling

63% of adults and 29% of children are prescribed gene-sensitive medications.*

Knowing a patient’s genetics could prompt a medical provider to choose a different drug, change the dosing regimen, or provide closer monitoring to make sure the drug is working and not causing harm. Pharmacogenomic guidelines guide testing and treatment for many areas of medicine including mental health, cardiology, neurology, pain, cancer, infectious diseases.

           

Genetic Counselling Options

 

Comprehensive Genetic Counselling

  • Genetic risk assessment, including a review of the patient’s personal and family medical histories and genetic test results.
  • Patient education about genetic risk factors and appropriate testing options.
  • Patient information and support for informed decision-making.
  • Coordinated patient care to assist you in offering the right test at the right time to the right patient.
  • Written consultation summary sent to the referring health care provider.
  • Comprehensive genetic counselling is available through our telegenetic counselling program. Telegenetic counselling provides an audio and video connection between the patient and the genetic counsellor which allows them to see and hear each other during the genetic counselling session.
  • The patient can access telegenetic counselling conveniently from their home or office.
  • Patient can appointment for this program by having a healthcare provider (physician, midwife, nurse practitioner) send a referral.
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Genetic Results Counselling

  • Targeted discussion between the patient and a genetic counsellor about their genetic test results.
  • Based on the result, an overview of any relevant follow-up testing that should be considered.
  • Written consultation summary provided to the referring healthcare provider and patient.
  • This service is available by phone or virtual meeting and can easily be scheduled online by your patient, after we receive a referral and all required document from their healthcare provider.
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Easy Steps to Refer a Patient

Determine patient’s eligibility based on referral criteria included on the referral forms.

Complete the appropriate Dynacare Genetic Counselling Referral Form and fax completed form to 450.901.3076.

Handling Referrals in Preferred Languages
Please indicate patient’s preferred language. For languages other than English or French, arrangements will be made to collect the family/ medical history verbally with the help of a medical translator rather than via an online questionnaire.

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During the appointment, a genetic counsellor will review the patient’s personal and family history, assess and explain the patient’s personal risks, and recommend genetic testing options.

A written consultation summary is provided to the referring physician and patient including result interpretation and treatment insights.

Common Genetic Counselling Indications

Prenatal/Fertility Neurology Oncology/Hereditary Cancer Hematology Pharmacogenomics
Prenatal/Fertility

Genetic Counselling is recommended in the following scenarios:

  • Reproductive risks stemming from family or personal history of a genetic condition, birth defect, or intellectual disability
  • Mother being 35 years old or more at time of delivery
  • Abnormal genetic testing or ultrasound results
  • Exposure to medications or other agents that may cause harm, including use of drugs and/or alcohol
  • Multiple pregnancy losses
  • Infertility suspected of having a genetic cause
Neurology

Genetic Counselling is recommended in the following scenarios:

  • Alzheimer’s disease and dementia
  • Movement disorders (earlyonset Parkinson’s disease,Wilson disease, Huntington’sdisease, etc.)
  • Epilepsy
  • Amyotrophic lateralsclerosis (ALS or Lou Gehrig’sdisease)
  • Spinal muscular atrophy (SMA)
Oncology/Hereditary Cancer

Genetic Counselling is recommended in the following scenarios:

  • Breast cancer at age 50 or younger or multiple breast cancer diagnoses in the same person
  • Breast or pancreatic cancer with Ashkenazi Jewish ancestry
  • Colorectal or uterine cancer at age 50 or younger
  • Ovarian cancer at any age
  • Male breast cancer at any age
  • A combination of breast, ovarian, or pancreatic cancers in the same person or on the same side of the family
  • A previously identified hereditary cancer mutation
  • Abnormal tumor marker results suggestive of a hereditary cancer syndrome
Hematology

Genetic Counselling is recommended in the following scenarios:

  • Hemoglobinopathies & Thalassemias
  • Coagulation and bleeding disorders
  • Thrombosis and thrombophilia
  • Hemochromatosis
Pharmacogenomics

Dynacare offers genetic counselling to patients who had OptimalRx, OptimalRx Plus or DPYD pharmacogenomic testing where a variant with personal or reproductive risks present, beyond those of drug metabolism.

Our Services for Professional Partners

We work in partnerships with various stakeholders, including medical clinics and hospitals, research and bio-pharma groups, non-profit organizations and employers and insurers.

Medical Clinics and Hospitals

We help healthcare providers and patients incorporate genomics into all aspects of care to improve outcomes through early intervention, prevention and tailored treatment. We can help fill vacant positions, coverage for parental leaves or create flexible solutions for new/expanded services.

Research and Bio‑Pharmaceutical Groups

Our genetic care solutions help accelerate clinical trials and sponsored testing programs nationally. Given the increasing role played by precision genomics and companion diagnostics/screening in therapeutics development, limited access to data and constrained hospital capacity, the Dynacare genetic care team can provide consistent and efficient access and data collection nationally. Our integrated genetic care solutions can be paired with other Dynacare biopharma programs and services.

Employers and Insurers

Our services help maximize the benefits of family history and genetic technologies to improve the quality of life of employees/ plan members to keep them healthier and living longer.

Genetic Testing Labs

Genetic testing is becoming an integral part of both primary and specialty care. We can help labs bridge knowledge gaps for healthcare providers and their patients to ensure responsible and informed access to your testing services.

Meet Our Team

Our Genetic counselling team includes Medical Directors and Genetic Counselors who are available to assist you with pre- and post-test consultation and interpretation. Whether you need guidance before testing or help understanding results, our experts are there to support you.

Thought Leaders at the Forefront of Genetics Education

Dynacare is an official clinical training center for the genetic counselling training program available at the universities of Toronto, British Columbia, Manitoba, and McGill.

Renowned experts on many medical specialties including prenatal-fertility, oncology, pharmacogenomics, and alternative models of care.

All Dynacare Genetic Counsellors have Universities and College appointments in the faculties of nursing, medicine, medical laboratory technology, biology/life sciences and bioethics.

With representation in provincial expert panels, our Genetic Counsellors are authors of scientific publications, textbook chapters, and national care guidelines.
To learn more about our Genetic Counselling Team’s scientific work, click here.

Frequently Asked Questions

What is Genetic Counselling?

Genetic counselling gives you information about how genetic conditions might affect you or your family. As part of this process the genetic counsellor will collect your personal and family health history. The focus is on addressing your questions, concerns around a recent genetic test result, your personal or family history of a condition and help you process the emotional impact this might have. You may also learn about how genetic testing works and decide whether it’s appropriate for you.

What is Genetic Testing?

Genetic testing looks for changes, sometimes called mutations or variants, in your DNA. Genetic testing is useful in many areas of medicine and can change the medical care you or your family member receives. For example, genetic testing can provide a diagnosis for a genetic condition such as familial high cholesterol or information about your risk to develop cancer, or have a bad reaction to a drug. There are many different kinds of genetic tests. Genetic tests are done using a blood, saliva or cheek swab sample and results are usually ready in a few weeks. Because we share DNA with our family members, if you are found to have a genetic change, your family members may have the same change. Genetic Counselling before and after genetic testing can help make sure that you are the right person in your family to get a genetic test, you’re getting the right genetic test, and that you understand your results and it’s potential impact not only medically, but emotionally.

Can I request a pre-test genetic counselling session for my patients?

Absolutely! You can request a pre-test genetic counselling session for your patients. This session allows patients to discuss their concerns, understand the implications of genetic testing, and explore their options. It’s an essential step in ensuring informed decision-making.

What are the fees for Dynacare Genetic Counselling Services?

Typically, there is no charge for patients to receive genetic counselling services, but as with many services in healthcare, coverage varies depending on the province of residence and if the person has provincial and/or private coverage. If you are a medical clinic/hospital, employer or biopharma/research organization and are interested in our services, please contact Christopher Trevors, National Director of Genetic Health Solutions at TrevorsC@dynacare.ca

Why should I refer my patients to Dynacare for their clinical genetics care?

Rapid Access - Through our telehealth model, your patients will have access to our nationwide team of genetic specialists with appointments available in less than one week. Our team of genetic counsellors are accessible for clinicians, via phone or email to help you.

Less stringent referral criteria – We accept referrals for many hereditary conditions commonly diagnosed/ cared for in the community that most hospital-based genetics programs do not as well as cancer referrals regardless of whether the patient meets provincial testing criteria or not.

Detailed, timely consult summaries - after each patient appointment you can expect a detailed consult summary to help guide you in follow-up care.

Expertise – Our team members are leaders in our field. We are an official training site for genetic counselling training programs from University of Toronto, McGill, University of British Columbia and University of Manitoba. In addition, we are expert members on many professional advisory committees related to genomics and collaborate with clinicians across Canada to present/ publish at academic medical conferences and medical journals.

What types of conditions can Dynacare Genetic Counsellors help with?

Hereditary Cancer Screening

  • Genetic counselling helps identify individuals at risk for hereditary cancers, such as breast, ovarian, colorectal, and prostate cancers.
  • Results of these consultations and testing can help guide personalized screening, prevention, and treatment strategies for the patients as well as their at-risk family members.

Pharmacogenomics

  • These tests analyze how an individual’s genes affect their response to medications.
  • Understanding genetic variations helps tailor drug choices, dosages, and avoid adverse reactions.
  • Genetic counselling can be indicated if variants tested are also related to the risk of developing a condition unrelated to why they are taking the drugs or having an affected child.

Prenatal

  • Genetic counselling before or during pregnancy assesses the risk of genetic conditions for a pregnancy.
  • Screening like maternal serum screening, NIPT and ultrasound along with diagnostic testing like carrier testing, amniocentesis and chorionic villus sampling (CVS), are commonly discussed.

Fertility / Reproductive Health

  • Couples can assess genetic contributions to their infertility and the risks of passing on genetic conditions to their children.
  • Genetic counselling and testing may inform family planning and fertility treatment decisions.
  • Preimplantation genetic testing (PGT) screens embryos during in vitro fertilization (IVF).

Hemoglobinopathies and Thalassemias

  • Genetic counselling before or during pregnancy assesses the risk of genetic conditions for a pregnancy.
  • Helps identify at-risk family members and screening/ testing for them.

Cardiovascular Conditions

  • Genetic counselling helps identify individuals at risk for hereditary cardiac conditions, such as familial hypercholesterolemia (FH), familial arrythmia, familial hypertrophic/ dilated cardiomyopathy.

Results of these consultations and testing can help guide personalized screening, prevention, and treatment strategies for the patients as well as their at-risk family members.

Genetic Testing Solutions

Harmony test for NIPT testing

Prenatal Testing

As the only non-invasive prenatal test approved by Health Canada, the Harmony test from Dynacare Prenatal Solutions provides accurate screening for Trisomy 21 (Down syndrome), Trisomy 18 and 13, and sex chromosome abnormalities.

Pharmacogenomic Testing

Pharmacogenomic Testing

Formerly known as Genecept Assay®, OptimalRx Plus is particularly useful for mental health treatments. This test helps clinicians determine the most effective and least harmful medication and dosage based on the patient’s genetic profile.

Color Test for Hereditary Cancer Screening

Hereditary Cancer Screening (Color test)

Color analyzes 30 genes – including BRCA1 and BRCA2 – to help women and men understand their risk for the most common hereditary cancers, including breast, ovarian, colorectal, pancreatic and other cancers.