Licenses

Quality Commitment

At Dynacare, our commitment to the highest level of clinical and scientific quality is central to everything we do. That’s because we believe our patients and clients deserve no less than our very best – not just sometimes, but always.  You can see this commitment on display in every facet of our company - from our training and development to our technologies, clinical procedures and service.

Quality Management

Our extensive Quality Management System (QMS) is an integral part of all Dynacare operations.  That’s why we take a proactive approach to QMS design by establishing ongoing programs to ensure we meet the both the evolving needs of our diverse client base as well as increasingly stringent regulatory requirements.  Key components of our QMS include:

• Management review, quality planning and reporting
• Internal corporate quality audit programs
• Specimen acceptability protocols
• Equipment control programs that encompass inventory, validation, maintenance, calibration and decommissioning protocols
• Use of leading edge software to monitor quality control of analytical processes
• Preventative and corrective action programs
• Change control and computerized systems validation
• Document and record control systems
• Purchasing and inventory control processes
• External Quality Assessment (EQA) programs to verify the accuracy of methods against peer groups.  EQA programs cover all assays and include CAP, QMP-LS, Healthmetrix surveys as well as trace metals and toxicology EQA programs
• Proactive monitoring of key indicators to assess the performance of processes against quality requirements and service level standards
• Process improvement and planning tools to ensure robust and reliable processes
• Training, development, continuing education and competency assessments.

Dynacare also incorporates best practices recommended by key external organizations including:

• Clinical Laboratory Standards Institute (CLSI)
• American Association of Blood Banks (AABB)
• National Academy of Clinical Biochemistry (NACB)
• Cancer Care Ontario

In addition, we ensure that all the quality management programs throughout our organization are regularly assessed by regulatory agencies and accreditation organizations.

Contingency Planning

Dynacare is committed and prepared to continue service to clients during pandemic events such as COVID-19. We take the situation seriously and have implemented measures to prevent illness and continue operations during this serious situation.

To learn more about our contingency plan for COVID-19, click here

Licences and Accreditation Certificates

Brampton Laboratory
Accreditation Canada (AC) - ISO 15189 - Brampton
Ontario Ministry of Health (MOH) License - Brampton
College of American Pathologists (CAP) Accreditation - Brampton
College of American Pathologists Certificate of Participation in Continuous Improvement in Quality- Brampton
Standards Council of Canada - ISO 17025:2017; Test Method Development and Non-Routine Testing; Forensic Toxicology
College of American Pathologists (CAP) Accreditation - Impact Genetics
College of American Pathologists Certificate of Participation in Continuous Improvement in Quality - Impact Genetics
Clinical Laboratory Improvement Amendments Act (CLIA-certified) - Impact Genetics
New York State Department of Health Certificate - Impact Genetics

Edmonton Laboratory
Substance Abuse and Mental Health Services Administration (SAMHSA) Certificate of Accreditation (IITF)

Laval Laboratory
Standards Council of Canada - ISO 15189
Standards Council of Canada - ISO 17025:2017 - Orchid PRO-DNA-Forensic Biology / DNA
COLA Accreditation Certificate (2025-2027)
Santé Québec - Operating Licence - Biochemistry
Santé Québec - Operating Licence - Hematology
Santé Québec - Operating Licence - Microbiology

London Laboratory
Accreditation Canada (AC) - ISO 15189 - London
Ontario Ministry of Health (MOH) License - London
College of American Pathologists Accreditation - London
Substance Abuse and Mental Health Services Administration (SAMHSA) Certification - London
ISO/IEC 17025:2017 by the International Organization for Standardization (ISO) - London

Montreal Laboratory
Standards Council of Canada - ISO 15189 - Montreal
Santé Québec - Operating Licence - Biochemistry
Santé Québec - Operating Licence - Biochemistry - Kirkland
Santé Québec - Operating Licence - Microbiology
Santé Québec - Operating Licence - Microbiology – Dollard-des-Ormeaux
Santé Québec - Operating Licence - Microbiology - Laval
Santé Québec - Operating Licence - Microbiology - Stillview
Santé Québec - Operating Licence - Microbiology - Westmount

Ottawa Laboratory
Accreditation Canada (AC) - ISO 15189 - Ottawa
Ontario Ministry of Health (MOH) License - Ottawa
College of American Pathologists Accreditation - Ottawa

Peterborough Laboratory
Accreditation Canada (AC) - ISO 15189 - Peterborough
Ontario Ministry of Health and Long Term Care (MOH) License - Peterborough

Winnipeg Laboratory
College of American Pathologists Accreditation - Winnipeg
CPSM - MANQAP Accreditation - Chemistry - Winnipeg
CPSM - MANQAP Accreditation - Cytology - Winnipeg
CPSM - MANQAP Accreditation - Histology - Winnipeg
CPSM - MANQAP Accreditation - Hematology - Winnipeg
CPSM - MANQAP Accreditation - Microbiology - Winnipeg
CPSM - MANQAP Accreditation - Patient Services - Winnipeg
CPSM - MANQAP Accreditation - Urinalysis - Winnipeg