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Applicants Information

If you’re applying for new or enhanced life, medical or disability insurance, chances are your insurance company will require that you complete some medical tests before they can approve your application. That’s where we come in.

We’re Dynacare Insurance Solutions, part of Dynacare - one of Canada’s largest, most established health solutions companies with a history that spans more than 50 years.

We’re also the only Canadian-based company that provides full paramedical and lab testing services to insurance companies. But this site isn’t about what we do for them. It’s about what we can do to help you.

So browse through the page. If you have any questions that are not covered here, please feel free to contact us.

Preparing for the Exam

Here’s what you can do to make your insurance exam go more smoothly and to ensure that we get the most accurate results possible:

  • Have your photo ID ready (preferably a driver’s license). The Dynacare health professional conducting the insurance exam will need to verify your identity before beginning
  • Get a good night's sleep before the exam
  • Drink several glasses of water on the day of the appointment. This helps in specimen collection for both blood and urine samples
  • Be sure you complete your fast (if required) for your blood test. You will be told if fasting is necessary when you book your appointment 
  • You’ll need a private area where you can talk freely with your Dynacare Health Professional about your medical history
  • You’ll also need a washroom nearby where you can provide a urine sample
  • If you have a tendency towards high blood pressure:
    • Schedule your appointment for a time of day when you feel the most relaxed
    • Be aware that stress, caffeine, nicotine and some prescription and non-prescription medications (including naturopathic, herbal, or homeopathic remedies and vitamins) can temporarily raise your blood pressure.  If possible, try to avoid these for 24 hours before your appointment
  • If you take prescription medication, please have it standing by for reference during the exam. Also, advise your Dynacare health professional if you’re taking any over-the-counter medication
  • Be sure to take all your prescription medication as prescribed
  • Avoid smoking, strenuous activity and/or exercise for 24 hours prior to your appointment
  • Avoid alcoholic beverages, nasal decongestants and all foods containing poppy seeds for 24 hours prior to the appointment
  • Advise your Dynacare health professional if your upper arm bicep is larger than 14 inches in diameter in order to ensure that they bring an appropriately sized blood pressure cuff

During the Exam

An insurance medical exam is similar to the annual physical checkup you get from your family doctor, but on a much simpler scale. Here’s what you can expect:

  • The insurance exam usually takes 25 to 35 minutes to complete
  • For most services, you will not be required to get undressed
  • The Dynacare health professional will:
    • Complete a health history questionnaire by asking you a series of questions about your health and your family medical history
    • Measure and record your height, weight, blood pressure and pulse rate
    • Ask you to provide a urine sample
    • Obtain a blood sample using the same equipment that is used in standard medical laboratories (NOTE - fasting may be required)
  • You will be asked to sign an authorization slip before providing your urine, blood and saliva samples

The cost of the exam will be covered by your insurance company.

Accessing Results

If your insurance company subscribes to our on line result service, Dynacare Insurance Solutions gives you access to your insurance exam results via a secure, interactive and user-friendly health portal called myLabWorks. This online tool gives you the results of your recent medical tests so you can keep better track of your health.

myLabWorks delivers:

  • Personal results in a meaningful way.  You see the expected range for each test area, an explanation of why the tests are done and suggestions on how to improve their health.
  • Interactive tools that make it easy, even fun, to learn more about your health.
  • Easy-to-understand test results that don't require a medical degree to decipher.  Your personalized report is visually appealing and packed with information that’s easy to comprehend.
  • Peace-of-mind knowing that your test results are fully secured.  Only you and your insurance company have access to these results.  If you want, you can share them with your family physician or another health care professional.

Access myLabWorks