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COVID-19 Healthcare Provider Update:
Coronavirus Testing and Service Updates.
Ontario Only

March 31, 2020

In recent weeks, we have all witnessed the unprecedented effects of COVID-19. Through these challenging times, Dynacare is committed to doing our part to support the health of the people and communities we serve.

Dynacare performing COVID-19 Laboratory Testing

Dynacare is pleased to share that we commenced COVID-19 testing on March 25, 2020 in our Brampton Laboratory. While we are not performing the collection of nasopharyngeal or throat swabs at our Laboratory and Health Services Centres, nor are we able to accept requisitions for COVID 19 testing from our clients directly, we are proud to support Public Health Ontario in its mandate to expand its capacity of COVID-19 testing in the province.

Revised Hours and Service Updates

Our Laboratory and Health Services Centres remain open for your testing needs – please be reminded that only urgent testing should be requisitioned at this time. For the health and safety of our customers, staff, and the community, we have implemented reduced hours or have temporarily closed some of our locations. These service changes allow us to ensure service quality, maintain physical distancing parameters, and moderate the use of our valuable personal protective equipment (PPE).

If your patients require urgent laboratory testing at this time, we ask that they visit Dynacare.ca/Find-a-Location for the most up-to-date location information, including hours of operation. Also, they can use our Dynacare - Net Check In tool to check in online and arrive just-in-time for their appointment.

Thank you for your continued trust. We will continue to provide updates as this situation evolves.

Sincerely,

Jenisa Naidoo, MBChB MD FFPath
Vice President Clinical Development and Quality Assurance &
Chief Scientific Officer
Medical Director, Director of Operations Manitoba

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