Dynacare - Patients and Individuals : Corporate Social Responsibility

As a proudly Canadian company, Dynacare is committed to service excellence, innovation, and community impact. From expanding access, healthcare services, and precision testing to championing diversity, fostering a meaningful workplace, and reducing our environmental footprint, we endeavour to pursue bold, responsible strategies that serve our communities with compassion and care.

Vito Ciciretto

President and CEO

Dynacare attributes our success as a leader in delivering health and wellness solutions to our passion for service excellence, our determination to create innovative products and services, and our deep commitment to our communities.

We believe that doing well and doing good go hand in hand. Within these webpages, we share our 2024 Corporate Social Responsibility Report that highlights the actions we’ve taken to uphold responsible business practices:

Compassion for our customers
Dynacare actively improves access to healthcare, particularly for underrepresented and at-risk groups, offering a wide range of diagnostic services. We also champion genetic testing as a powerful tool for personalized care, creating more efficient pathways to better health.

Support for our communities
Dynacare supports local healthcare events and partnerships involving entrepreneurship, education, and inclusion. Our visible participation in Pride and our free diabetes testing for underserved communities during Diabetes Awareness Month demonstrate our ongoing support for those we serve.

Fostering a meaningful workplace
We are committed to fostering a workplace culture that values diversity, promotes inclusivity, and supports mental and emotional well-being. At the same time, we prioritize learning and professional development to support our people in their growth and empower them to thrive.

Accountability for our environmental footprint
Our sustainability efforts are thoughtfully aligned with our goal of consistently delivering reliable, timely, and accurate laboratory results.

I’m deeply grateful to our employees, whose commitment and care bring these initiatives to life so that we can uphold our commitment to bold operational strategies that support our customers and communities, safeguard our environment, and defend respect and dignity for all Canadians.

Vito Ciciretto

President and CEO, Dynacare

At Dynacare

Our Mission is to support healthy lives with commitment and care.
Our Vision is to be Canada’s health and wellness solutions leader.

Our values are the foundation of everything we do:

Being Compassionate

Providing the highest quality care and treating everyone with empathy and respect.

Inspiring Ingenuity

Striving to find resourceful solutions and always pursuing opportunities to improve the lives we touch.

Being Accountable

Taking responsibility to support healthy lives and consistently delivering on our promises.

Working Collaboratively

Working together with other healthcare professionals to achieve the best results for the people we serve, by valuing and leveraging each other’s ideas, expertise, and experience.

Being Customer Focused

Providing the right solutions for customers’ needs. In doing so, we strive to instill confidence and peace of mind with every interaction.

Corporate Profile

Dynacare is committed to delivering the highest level of service to our customers, physicians, healthcare facilities, insurance companies, and corporate clients. This commitment shapes every aspect of our company, from our training and development to our technologies, clinical procedures, and customer care. We do this through:

Service Excellence

Accurate and timely delivery of laboratory test results and other health-related services for individuals as well as insurance and corporate wellness programs.

Pathology Centre of Excellence

Expanded offerings that foster increased collaboration among experts, leading to new insights and approaches to the laboratory discipline of anatomical pathology.

Dynacare Plus personalized health portal

A personalized health management portal that helps patients take a more active role in their healthcare.

Employer of Choice

Dynacare is honoured to once again be recognized by Forbes as one of Canada’s Best Employers for 2024, as well as one of the Greater Toronto Top Employers for 2024.

These awards are testaments to the dedication of our compassionate teams across Canada who nurture a thriving workplace culture that is positive, inclusive, engaging, and supports well-being.

As a Canadian company, we remain deeply committed to listening, learning, and growing together. We look forward to continuing our journey as a resilient, innovative organization that serves Canadians with commitment and care.

Our Code of Conduct

Daily, Dynacare impacts thousands of lives across Canada with our breadth of service offerings. We believe that what we do is just as important as how we do it. It is important to our organization that we conduct ourselves, both internally and externally, to the highest standard.

Our Code of Conduct is designed to deter wrongdoing; promote honest and ethical conduct; address compliance with applicable government laws, rules and regulations; enhance the well-being of Dynacare, its employees and the community; and foster full, fair, accurate and timely disclosure of concerns and violations.

Dynacare holds itself to the highest ethical standards and expects all employees, officers, directors, contractors, and vendors to do the same. Our internal code of conduct and ethics helps us make the right choices and smart decisions, consistent with the highest ethical standards.

Dynacare Corporate Social Responsibility Report 2024

At Dynacare

Corporate Profile

Employer of Choice

Our Code of Conduct

Dynacare at a Glance