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Get tested for COVID-19 (SARS-CoV-2) virus before international travel
Do you need COVID-19 testing before travelling outside Canada? Dynacare is pleased to offer fast, reliable testing at the following Ontario-area location:
8/9-9525 Mississauga Rd. Brampton, ON L6X 0Z8
3-1210 Castlemore Ave. Markham, ON L6E 0H7
The following test options are available by appointment at our Ontario-area traveler testing locations. Before booking your appointment, please confirm which tests are required by the country or countries you are visiting.
The COVID-19 PCR (polymerase chain reaction) test is a molecular test that identifies an active infection with the SARS-CoV-2 virus at the time of testing. The test looks for viral RNA in a sample of secretions collected using a nose and throat swab. If the virus is detected, the test is positive, which means that the person tested currently has COVID‑19.
Information to Travelers Requiring Proof of a Negative PCR Test: Dynacare utilizes three different molecular tests to detect COVID‑19 virus in clinical samples. Two of the tests are PCR-based (Roche cobas SARS-CoV-2 and Thermo Fisher TaqPath COVID‑19 Combo), and the third (Hologic Aptima SARS-CoV-2) uses a different method (TMA) that is analogous to PCR. All three tests can be used interchangeably to determine the presence or absence of COVID‑19 virus in a sample.
Symptoms of COVID-19 can include fever, new or worsening chronic cough, shortness of breath, difficulty breathing, sore throat, difficulty swallowing, decrease or loss of sense of taste or smell, chills, headache, unexplained fatigue/malaise/muscle aches, nausea/vomiting/diarrhea/abdominal pain, pink eye, or runny nose/nasal congestion without other known cause. If you think you may have an infection, call your local Public Health Unit to be referred to the right resource.
1. Book Your Appointment
Click below to book an appointment using our third-party booking portal.
Before booking, verify the test(s) required by the countries you are visiting, as you are solely responsible for determining testing requirements for your journey. If you are booking on behalf of another traveler, ensure you have obtained their express consent, or have the requisite authority at law, to act on their behalf, including to receive their COVID-19 test result.
Rescheduling is permitted 24 + hours in advance of the appointment. Appointments within 24 hours may not be re-scheduled.
2. Prepare for Your Test
Please download, print, and sign your consent form. For minors (children), please complete the consent form for minors.
Please read your email confirmation carefully for preparation instructions. Failure to prepare for your collection may require our staff to turn you away at the time of collection.
3. Provide Sample(s)
Visit the location where you have booked your appointment for sample collection.
4. Get Your Results
Receive your results through the booking portal within 24-36 hours of testing. You will receive an email when your results have been uploaded.
To access the results portal, click here.
While significant efforts have been made to deliver test results back as soon as possible, Dynacare cannot guarantee that your results will be delivered within a specific timeframe.
1. Why do I need to get tested?
As part of COVID-19 health and safety measures, the Canadian federal government has established travel policies for international travellers entering and leaving Canada, including COVID-19 testing. Please visit the Government of Canada website (https://travel.gc.ca/travel-covid) to get all required details for the latest entry/exit requirements into Canada. Also, remember to check with the authorities of your travel destination plus your airline about applicable COVID -19 testing requirements. You are solely responsible for determining the COVID-19 testing requirements for your travel journey, including, but not limited to, the requirements of airlines and authorities of my travel destination.
2. What do I need to consider when travelling?
Before travelling please review requirements on the Government of Canada website (https://travel.gc.ca/travel-covid) for the most up to date information for travelling in and out of Canada. Recommendations may be subject to change so please refer to the website.
3. How can I book an appointment?
Please visit Dynacare.ca/safetravels and select your province to book your appointment and pay for the test online. You will also receive your results on this same website. Note that this service is online only. You are responsible for booking your appointment and accessing results via the booking portal only. Results will not be available via e-mail, paper copy or fax.
4. I don’t have internet and/or cannot use the internet. Can I still take advantage of this service?
No. This service is online only. If you need to have an Outbound Travel test and cannot do so online, please contact your physician or your Provincial Public Health Unit for guidance.
5. Can I book multiple appointments at one time?
No. You can currently book a maximum of one appointment per traveller.
6. I am fully vaccinated, do I need a COVID 19 test?
For more information on entry/exit requirements, please visit the Government of Canada website. (https://travel.gc.ca/travel-covid)
7. I have one vaccine shot, do I need a COVID 19 test?
8. Can I walk in without appointments?
No. An appointments is required to book a test for outbound international travel. Visit Dynacare.ca/safetravels to book your appointment, pay for your test and receive your results. Please note Dynacare cannot book the appointment for you as you need to be able to enter your e-mail address, pay for the test and receive results online using the Appointment Key provided to you when you book your appointment.
1. How accurate is the test?
Your sample will be tested using molecular testing technology, which is among the most sensitive methods for detecting the COVID-19 virus.
1. Where do my samples go to get tested?
All specimens are sent to a Dynacare laboratory in either Manitoba, Ontario, or Quebec.
2. When can I get my results?
Please allow up to 36 hours from your appointment time to access your results on the Safe Travels Booking Portal. For your convenience, you may print a copy of your results.
3. How can I access my results?
You will receive a notification email advising your results are ready in the Safe Travels Booking Portal. (Dynacare.ca/safetravels). Go to the portal by clicking on the button “View Result” included in the email. To view your results, enter your Appointment Key and date of birth. You will have received your Appointment Key in a confirmation e-mail.
4. Who do I contact for customer support?
Please contact our Customer Care team:
Ontario: 1.877.679.6935 ext. 5778, Option # 2, 8:00 a.m. – 4: 00 p.m. EST Monday – Sunday
Manitoba: 1. 800.565.5721, 8:00 a.m. – 5: 00 p.m. CST Monday – Friday
5. What do I do if I am positive?
For more information on next steps after receiving a positive result, please visit the Government of Canada website. (https://travel.gc.ca/travel-covid)